Effective Date: 24 June 2026
M.O.S. Wall Construction Pty Ltd (“M.O.S. Wall Construction”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, moswallconstruction.com.au, contact us, request a quote, engage our services, or otherwise interact with us.
By using our website or providing your personal information to us, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy.
The types of personal information we may collect include:
Full name
Company or business name
Postal address
Email address
Telephone number
Project address or site location
Details relating to your enquiry, project or service request
Information provided in correspondence with us
Website usage information, including IP address, browser type, device information and website activity
We only collect personal information that is reasonably necessary for our business operations and the provision of our services.
We may collect personal information:
When you submit an enquiry through our website
When you request a quotation
When you contact us by phone, email or social media
When you engage us to provide services
When you provide information during meetings or site visits
Through cookies, analytics tools and website technologies
From publicly available sources where permitted by law
Where practical, we will collect personal information directly from you.
We collect and use personal information for purposes including:
Responding to enquiries and quote requests
Providing construction and related services
Managing customer relationships
Preparing proposals, contracts and invoices
Communicating regarding projects and services
Improving our website, services and customer experience
Complying with legal, regulatory and contractual obligations
Internal administration and record keeping
Marketing our services where permitted by law
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
Cookies help us understand how visitors use our website and allow us to improve user experience.
Information collected through cookies may include:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring websites
You may choose to disable cookies through your browser settings, however some website functions may not operate correctly.
We may disclose personal information to:
Employees, contractors and subcontractors involved in providing services
Professional advisers including accountants, lawyers and insurers
Information technology and website service providers
Cloud storage and software providers
Government authorities and regulators where required by law
Other parties where you have provided consent
We do not sell personal information to third parties.
Some third-party service providers used by us may store or process information on servers located outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure service providers handle personal information in a manner consistent with Australian privacy requirements.
We take reasonable steps to protect personal information from:
Misuse
Interference
Loss
Unauthorised access
Modification
Disclosure
These measures may include secure electronic storage systems, password protection, restricted access controls and reputable cloud service providers.
While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.
You may request access to personal information we hold about you.
If you believe any information we hold is inaccurate, incomplete or out of date, you may request that it be corrected.
Requests should be made using the contact details below.
We may require verification of your identity before providing access or making corrections.
From time to time, we may send information regarding our services, projects or business updates.
You may opt out of receiving marketing communications at any time by:
Following the unsubscribe instructions in electronic communications; or
Contacting us directly.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies or content of external websites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time.
Any updated version will be published on our website and will take effect from the date it is published.
If you have concerns about how we have handled your personal information, please contact us in writing.
We will investigate your complaint and endeavour to respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
M.O.S. Wall Construction Pty Ltd
Website: moswallconstruction.com.au
Email: info@moswallconstruction.com.au
Phone: 0416 725 430
For privacy-related enquiries, requests for access, corrections or complaints, please contact us using the details above.